When attempting to resolve potential violence, even with the best intentions, there are crucial mistakes you can make. 1. You escalate things by being loud and emotional. You must model calmness.  2. You don’t get the proper facts and thus lose the confidence of the participants.  3. You rush to judgment and develop a lose/lose outcome! For the complete list of 10 peacemaker mistakes and for access to 300 other violence prevention materials go to and download the entire program today. #Violence